Support

The team at Triad Controls has experience in most major Building Management Systems (BMS) and the company carries a wide range of stock for Delta, Schneider and Andover Infinity and Continuum systems so that parts are available at short notice if you have a problem.

In the event of a breakdown or malfunction, we are able to get most buildings back online and running at 100% efficiency with speed. We tailor the stock we carry to the needs of our clients.

Delivering support and quality customer service is at the heart of all we do at Triad Controls.

When a BMS is installed, it is often set to work and left. The system is usually commissioned when a new building is still empty. Things change once a building is occupied and full of working technology, so it is important to review the settings to maintain the fine balance between energy-saving and user comfort. Control outputs are often overridden for various reasons (for example, a kneejerk reaction to someone complaining they are too hot or too cold or poor commissioning). These changes can have a damaging effect on energy consumption and should be reviewed over time. It is especially important to check settings as the seasons change to ensure that the plant and the BMS are operating as efficiently as possible.